The CRA only accepts collect calls initiated by telephone operators. Individuals also have a right to file a complaint with the Privacy Commissioner of Canada regarding our handling of their information. Under the Privacy Act individuals have a right of protection, access to, and correction or notation of their personal information. Personal information is described in program-specific Personal Information Banks which can be found on the CRA’s Info Source page. Personal information is collected pursuant to the Income Tax Act and Excise Tax Act.
What is a canada revenue agency number verification#
Without this verification step, the CRA is unable to access your account information or make changes. The questions asked are in place to ensure the safety and security of your account. If you do not wish for your call to be recorded, please inform the agent at the beginning of the call.ĭuring your conversation with an agent and when using the automated self-serve options, you may be asked to provide personal information in order to validate your identity. Recording begins from the moment an agent answers the call and continues until the line is disconnected, including any time spent on hold. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. The Canada Revenue Agency’s (CRA) call centres record some calls.
Experienced Tax Preparers will know immediately a fake letter and contact CRA with any concerns. When you have received any communication claiming to be from the CRA, you should immediately take it to your Tax Preparer for review. Another common scheme informs taxpayers that their tax assessment has been verified and they are eligible to receive a tax refund. The two letters RR identify the type of account as a registered charity. It stays the same no matter how many or what type of CRA accounts you have. The fraudsters seem to be well aware that when offered money, especially from the CRA, Canadians let down their guard.Īgain remember CRA does not email Canadians.Īn email scam that has been recently circulating notifies taxpayers that a complaint has been filed against them due to their involvement in a tax evasion scheme and requests the taxpayer provide financial reports for verification. The nine-digit business number is unique and identifies your organization. Some of these scams ask for this personal information directly, and others refer the taxpayer to a Web site resembling the CRA's where the person is asked to verify their identity by entering personal information. The CRA does not email Canadians and request personal information.ĬRA is warning Canadians that they should especially beware of phishing scams asking for their personal information, such as a social insurance, credit card, bank account, and passport numbers. Email scams may also contain embedded malware, or malicious software, that can harm your computer and put your personal information at risk of compromise. These are phishing scams that could result in identity thefts. The Canada Revenue Agency (CRA) is warning Canadians to be careful of emails, voice mails, even mail claiming to be from the CRA. Fraud, Phishing Scams and Canada Revenue Agency.
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